Privacy Policy

Welcome to TradeExim. This Privacy Policy describes how we collect, use, store, disclose, and protect the personal information of users who visit or use the website https://www.tradeexim.in/. By using the Website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, postal address, etc., when you contact us, register, subscribe, place an order, or otherwise interact with us.
  
  
• Sensitive Personal Data (if applicable): Financial information (credit/debit card or bank details), account passwords.
  
  
• Usage Data: IP address, browser type, operating system, pages visited, time and date of visits, referral URL, device identifiers, etc., via server logs or analytic tools.
  
  
• Cookies and Similar Technologies: Cookies, pixel tags, web beacons to collect usage, preferences, session information, etc.
  
  

2. How We Use Your Information

We use the information we collect for purposes such as:

• To provide, maintain, and improve our Website and services.
  
  
• To process orders, payments, and other transactions.
  
  
• To communicate with you — for customer support, updates, promotional messages (if you consent).
  
  
• To personalize your experience on the Website.
  
  
• For analytics, to understand user behaviour and enhance usability.
  
  
• To comply with legal obligations and enforce our legal rights.
  
  

3. Consent and Legal Basis

Where applicable, we will obtain your consent before collecting personal or sensitive data. We will only collect information that is necessary for the above purposes or otherwise permitted by law.

In jurisdictions requiring a legal basis (such as laws in India, the EU, or other regions), our legal basis could include your consent, performance of contract, compliance with a legal obligation, or our legitimate interest, as appropriate.

4. Sharing, Disclosure and Third-Parties

We may share or disclose your information with:

• Service providers (e.g. payment processors, hosting providers, email sending services) who help us run the site and provide services.
  
  
• Third parties when required by law, regulation, legal process, or governmental request.
  
  
• To protect rights, property, or safety of TradeExim, our users, or others.
  
  
• With your consent or direction.
  
  

We will ensure that any third party with whom we share data maintains appropriate privacy and data security standards.

5. Data Retention

We will retain your personal data only as long as is necessary:

• To fulfil the purposes for which it was collected.
  
  
• To comply with legal, regulatory, tax, or accounting requirements.
  
  
• Or until you request deletion (where applicable under law).
  
  

6. Security Measures

We take reasonable technical and organisational measures to protect your information from unauthorized access, misuse, loss or alteration. This may include:

• Use of secure protocols (HTTPS), encryption, access controls.
  
  
• Firewalls, regular security audits.
  
  
• Staff training, limited access on a need-to-know basis.
  
  

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences, settings.
  
  
• Understand and analyse site usage and behaviour.
  
  
• Provide you with relevant content and/or advertisements.
  
  

You may choose to disable cookies via your browser settings; note that doing so may affect functionality of the Website.

8. Children’s Privacy

Our Website is not intended for children under the age of [insert age, e.g. 18]. We do not knowingly collect personal information from minors. If you are a parent or guardian and you believe we have collected personal data from a minor, please contact us so we can take steps to remove that information.

9. Your Rights (Applicable Under Law)

Depending on where you are located, you may have certain rights under data protection laws, such as:

• The right to access the personal data we hold about you.
  
  
• The right to correct or update inaccurate or incomplete data.
  
  
• The right to request deletion or restriction of processing.
  
  
• The right to withdraw consent (if processing is based on consent).
  
  
• The right to data portability (if applicable).
  
  
• The right to complain with a supervisory authority.
  
  

10. Grievance Officer

In accordance with the Information Technology (IT) Rules and applicable laws in India, TradeExim has designated a Grievance Officer to address any privacy-related concerns or complaints.

If you have any questions or complaints about this Privacy Policy or how your data is handled, you can contact the Grievance Officer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically for any changes.

If the changes are significant, we may notify you through prominent notices, emails, or via the Website.

12. Governing Law & Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act(s), IT Rules, DPDP Act (as applicable), and any other applicable laws. Any disputes relating to this policy will be subject to the exclusive jurisdiction of the courts in [Insert City, State, e.g., Gurugram, Haryana].

13. Contact Us

If you have any questions about this Privacy Policy, or about your personal information, you can contact us at:

TradeExim
Address: 5170, 1st Floor, Phatak Hakeem Mehmood Khan, Ballimaran, New Delhi - 110006    

Email: info@tradeexim.in 

Phone: +91 639 861 4322